Glass's extends its partnership with Ageas


28 Mar 2018, News

Glass eSalvage provides insurers with a simple and efficient way to dispose of total loss salvage vehicles through Glass’s online platform, offering national coverage through an audited Salvage dealer network.  This agreement strengthens an already long-term relationship between Glass’s and Ageas through their motor vehicle salvage solution.

“Glass eSalvage is unique in the market, offering a two-tier system of guaranteed fixed returns combined with an online auction platform, providing disposal through our recognised network of highly respected and professional salvage companies,” explains Joe March, eSalvage Commercial Manager at Glass’s. “We help our customers to maximise returns while ethically disposing of total loss vehicles,” adds Joe.

The Glass eSalvage online auction system features two-hour collection and a 24/7 urgent vehicle recovery service.  The automated system allows users to easily upload full vehicle descriptions and images, import cases from other systems and use the claims application to initiate workflow.

"This extension of our partnership with Ageas highlights our strong, long-term commitment to our customers and we are very proud of the benefits that Ageas is able to gain from our eSalvage solution,” says David Littleford, Key Account Manager at Glass’s UK. 

“This agreement is testament to our positive, long-term relationship with Ageas.  We look forward to continuing to help them deliver outstanding service for their customers,” says David.

When asked about their ongoing relationship with Glass’s, Robin Challand, Claims Director at Ageas, said: “Over the last 12 years we’ve regularly reviewed our requirements for the disposal of motor salvage. Despite stiff competition we have again extended our agreement with Glass’s eSalvage suite because it is a highly effective way of managing our salvage claims in full alliance with our award winning network of repairers. Their commitment to investing in sustainable solutions also offers our customers some comfort after the trauma of losing their vehicle.”